If you received the full receipt for the purchase and did not receive the items, please submit a request with the following information:
- Game Title:
- Date of Purchase:
- Your Name:
- In-Game Name or Player ID:
- Item(s) Purchased: (including any bonuses)
- Price of Purchase(s): (in dollars)
- OS Version:
- Issue Experienced:
Please attach your full purchase receipt or a screen shot of the receipt that was e-mailed to you from either Apple or Google.
Please do not attach the purchase history as Customer Support would need the full receipt.